Frequently Asked Questions (FAQ)

In this article, we will address the most frequently asked questions to help you better understand the WordPress FoxLMS Plugin and how to use it effectively.

Do you offer a free trial for the FoxLMS Plugin? #

Sure. The WordPress FoxLMS Plugin offers a free trial for its customers for the Annual packages only. We offer a 14-day free trial for the plugin.

Once the customers subscribe for a free trial, the customer’s payment details will be taken at checkout but the customer will not be charged until the completion of the free trial.
The system will charge money after 14 days, if the user hasn’t canceled the subscription.

Does the Fox LMS integrate with the Quiz Plugin? #

Sure, the FoxLMS Plugin integrates with the Best WordPress Quiz Plugin. You can create both simple and complex quizzes to check the course takers’ understanding of the course material.
Check the article on How to Create a Quiz for more info.

How to download and install the WordPress FoxLMS Plugin? #

To download the WordPress FoxLMS Plugin, you need to log in to your Account Dashboard on our official website. Then, head to your WordPress Dashboard and install the plugin by uploading the zip file on the Plugins page.

Make sure to check the Plugin Set Up and Installation Article to learn more about this.

How to create courses and lessons with the WordPress FoxLMS Plugin? #

You don’t need to have any technical skills to create courses and lessons. This is a very simple process in the FoxLMS Plugin.
You can check the articles on How to Create a Course and How to Create a Lesson for more detailed info.

Does WordPress FoxLMS work on mobile devices? #

Sure, the WordPress FoxLMS Plugin is designed to be mobile-friendly as we know passing online courses is much more comfortable with mobile devices (smartphones and tablets).

Do you have a money-back guarantee for the WordPress FoxLMS Plugin? #

Yes. The WordPress FoxLMS Plugin offers a 14-day money-back guarantee for the product. If you are not satisfied with the FoxLMS plugin within 14 days from the purchase date, let us know and we will make a refund for you.

Of course, it is usually beneficial to contact our Support Team with any presale questions you have to avoid misunderstandings and refund cases.

Is there a fee or commission taken by FoxLMS from my course earnings? #

No. The WordPress FoxLMS plugin doesn’t charge any fees from your course earnings.

Can I upgrade between the Pro packages of the plugin? #

Sure, you can. If you purchase the lower-priced package, and then, due to time, the priorities and project requirements get changed, you can upgrade to higher packages.

Just contact our Support Specialists and they will do the needful.

Where can I find Documentation and Video Tutorials about the WordPress FoxLMS Plugin? #

You can check the WordPress FoxLMS Documentation to find more info about the plugin features and functionalities. Also, you can check the FoxLMS YouTube Channel for educational and interactive video tutorials.

I have some questions related to the product. How can I get in touch with the FoxLMS Support Team? #

The WordPress FoxLMS Support Team is professional, responsive, and user-friendly. They are ready to answer all your questions and solve any problems you have.

You can contact the FoxLMS Support Specialists via our Contact Form or by writing directly to the following email addresses:
marketing@foxlms.com
support@foxlms.com